Cancellation Policy

One Day Tours


For all tours up to 10 days prior to departure, no fees.

Less than 10 days before departure, full cancellation penalty applies.

Any tour not canceled in advance is non-refundable.


All requests for refunds must be received within 90 days of departure.


Multi-Day Tours


There is a $500 minimum cancellation fee for any overnight motorcoach that is cancelled.

Refunds on additional monies held on deposit are subject to the amount of funds that are recoverable from other suppliers such as hotels, restaurants, tour guides, and attractions.


All requests for refunds must be received within 90 days of departure.

Responsibilities and Liabilities


Nature of Services


The Company acts exclusively as an independent ground coordinator for the various suppliers featured in this itinerary. The Company’s responsibility is strictly defined; we do not own, manage, or control the independent entities providing transportation, hotel accommodations, dining, or other third-party services.


Itinerary Integrity & Adjustments


Should services become unavailable or circumstances beyond our control necessitate a change, Totally My Tours reserves the exclusive right to modify the itinerary or pricing without prior notice.Totally My Tours  shall not be held liable for an inability to visit specific sites due to weather, natural disasters, flight delays, illness, accidents, or any other "force majeure" events. In such instances, refunds cannot be issued for unused services or accommodations.


Participant Waiver


By participating in the tour, the guest acknowledges and agrees that neither The Company nor its affiliates shall be held liable for any delays, damages, losses, personal injury, or property loss resulting from any act or omission during the journey.


Tour Details & Important Information


The Grand Experience: Inclusions


  • Refined Accommodations & Dining
  • Curated Stays: Enjoy stays at our hand-selected hotels, inclusive of all taxes and service fees.
  • Breakfasts: Begin each morning with a full breakfast served at your hotel 
  • Occupancy: Rates are based on  double-occupancy rooms.
  • Seamless Transportation & Service
  • Private Fleet: Travel in total comfort aboard our fleet of deluxe, air-conditioned vans, minibuses, or executive coaches.
  • Guide: A dedicated professional tour manager will accompany you throughout the journey to ensure every detail is handled with care. Select your language of choice.
  • Cultural Immersion: All sightseeing and private admissions mentioned in your itinerary are fully included.
  • Wi-Fi is provided on our full-size coaches to keep you connected.


Considerations for Your Journey


Personal Preferences: To allow for individual flexibility, personal expenses, optional excursions, and additional meals are at your discretion.


Gratuities: Tipping for your dedicated driver and guide is not included and is greatly appreciated as a gesture of excellent service.


Peace of Mind: We highly recommend securing comprehensive travel insurance to protect your investment and provide peace of mind while abroad.