Privacy Policy

Last Updated: February 16, 2026

Introduction This Privacy Policy explains how [Totally My Tours] ("we," "us," or "our"), the operator of TotallyMyTours.com (the "Website"), collects, uses, discloses, and protects personal information. This Policy applies solely to information collected through the Website and our related services (e.g., tour bookings, inquiries, newsletters). It does not apply to information collected offline or through third-party sites.


We are committed to protecting your privacy in compliance with applicable US laws, including the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (collectively, "CCPA"). If you are a California resident, additional rights apply—see the "California Residents' Rights" section below.


By using the Website or providing us with information, you agree to the practices described in this Policy.


1. Information We Collect We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). Categories include:


  • Identifiers and Contact Information: Name, email address, phone number, mailing address, date of birth (if provided for bookings), and similar identifiers.
  • Booking and Travel-Related Information: Travel preferences, dates, tour selections, number of participants, special requests (e.g., accessibility or dietary needs), passport/ID details (if required for certain tours).
  • Payment Information: Credit card details, billing address (processed securely via third-party payment providers; we do not store full card numbers).
  • Internet/Electronic Activity: IP address, browser type, device information, pages visited, time spent on site, referral sources.
  • Commercial Information: Products/services inquired about or booked, purchase history.
  • Other: Any information you voluntarily provide (e.g., via contact forms, reviews, or emails).

We collect this directly from you (e.g., during booking or inquiries), automatically via cookies/tracking technologies, and sometimes from third parties (e.g., payment processors or analytics providers).


2. How We Use Your Information We use Personal Information for:


  • Processing and fulfilling tour bookings, reservations, and related services.
  • Communicating with you (e.g., confirmations, updates, customer support).
  • Personalizing your experience and improving the Website.
  • Sending marketing communications (e.g., specials, new tours) if you have opted in.
  • Analyzing site usage and performance.
  • Complying with legal obligations, preventing fraud, and enforcing our terms.
  • Other business purposes compatible with the context of collection.


3. Sharing and Disclosure of Information We do not sell or rent your Personal Information. We may share it with:


  • Service providers (e.g., payment processors, tour guides/operators, transportation providers) necessary to fulfill your booking or request.
  • Third-party analytics/marketing tools (e.g., Google Analytics, Facebook Pixel) for site improvement and targeted advertising.
  • Legal authorities if required by law, subpoena, or to protect rights/safety.
  • In connection with a business transfer (e.g., merger).


We do not "sell" or "share" Personal Information as defined under CCPA for cross-context behavioral advertising purposes.


4. Cookies and Tracking Technologies We use cookies and similar technologies to enhance functionality, analyze traffic, and support marketing.


  • Essential Cookies: Necessary for site operation (e.g., session management).
  • Analytics Cookies: Google Analytics for anonymous usage data.
  • Marketing Cookies: Facebook Pixel for ad performance and retargeting.


You can manage cookies via your browser settings. Opt-out options:



Disabling cookies may limit site features.


5. Your Access to and Control Over Information You may contact us at any time to:


  • Request access to your Personal Information.
  • Correct inaccuracies.
  • Delete your data (subject to legal exceptions, e.g., completed transactions).
  • Opt out of future marketing emails (unsubscribe link provided in emails).
  • Express concerns about our data practices.


Email: info@TotallyMyTours.com Phone: 888-941-0005


6. Security We implement reasonable administrative, technical, and physical safeguards to protect your information. Sensitive data (e.g., payment details) is encrypted during transmission (look for "https://" and lock icon). Access is limited to authorized employees on a need-to-know basis. Servers are in secure environments. No method is 100% secure, so we cannot guarantee absolute security.


7. Children's Privacy Our Website and services are not directed to children under 13. We do not knowingly collect Personal Information from children under 13. If we learn we have, we will delete it. Contact us if you believe a child has provided us information.


8. California Residents' Rights (CCPA/CPRA) If you are a California resident, you have rights including:


  • Right to Know/Access: Request categories and specific pieces of Personal Information collected, sources, purposes, and third parties shared with (up to twice per 12 months).
  • Right to Delete: Request deletion (with exceptions).
  • Right to Correct: Request correction of inaccurate data.
  • Right to Opt-Out of Sale/Sharing: We do not sell or share Personal Information, so no opt-out is needed.
  • Right to Limit Use of Sensitive Personal Information: We limit use to necessary purposes.
  • Non-discrimination for exercising rights.


To exercise: Submit verifiable requests via email or phone (we may verify identity). Authorized agents may submit on your behalf with proof. We respond within 45 days).


We collected the above categories in the past 12 months and disclosed for business purposes (no sales/sharing).


9. Changes to This Policy We may update this Policy. Changes will be posted here with the updated date. Continued use constitutes acceptance.


10. Contact Us For questions or concerns: Email: info@TotallyMyTours.com Phone: 888-941-0005 Address: 3000 W 4th St, Chester, PA 19013


If you believe we are not complying, contact us immediately. Thank you for trusting us with your information!